We provide virtual & physical servers and co-location services. We manage our own Exchange 2016 encrypted email services, with anti-spam and virus protection.
We design, build and maintain all your systems with around-the-clock monitoring with our 24/7 help desk and cyber security implemented tools and services.
We provide full disaster recovery and business continuity planning. Along with complex or simple service level agreements with 15 minute recovery time objectives.
We provide enterprise level support for all MAC hardware and software. We also support all mobile platforms and devices.
We have a complex, cybersecurity model for all our clients. We monitor and manage all devices 24 / 7 including home devices.
We utilize industry-leading software and replication techniques to implement onsite and offsite backup services.
We provide ONLY dedicated servers for each client. We NEVER pool clients on the same servers, it's not how we do things.
You're assigned dedicated staff and an executive to manage all your services. You always know who will be onsite.
We utilize industry leading software to perform regular vulnerability scans and implement strategies to minimize risks.
We run daily and weekly health checks on all services and solutions. We also utilize complex change management protocols.
We manage all your vendors under one service. We provide procurement and strategic sourcing for your business.
We implement only high-end unified threat management firewalls for all our clients. We protect your network as we do our own.
The Selenium Group’s support model is designed for flexibility. We’re here to help you remotely when it’s urgent, or onsite when it’s convenient for you. We have a 15 minutes response time for all incidents, and service requests. Our Help Desk and onsite support teams are dedicated to ensure issues are addressed and get resolved as quickly as possible.
The Selenium Group is a dedicated IT consultant on a 24 / 7 basis for all our clients. We keep up to date on industry standards, net new hardware and software within your industry, and our consultancy model is based on a continual improvement process. We schedule quarterly updates with all clients to ensure both current and future requirements are met.
The Selenium Group performs regular audits on its own staff, business processes, hardware and software lifecycles. We maintain strict controls and access management protocols as well as change management protocols to ensure our business can meet your business needs.
We work with service level agreements and operational level agreements to maintain service deliverables, meet customer expectations, and so we’re ready when you need us the most.