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About Us

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Contact Info

MANAGED IT SERVICES

Law Firm IT Services In Toronto

Is your Law Firm overwhelmed with IT Issues? Are they digging into your billable time?

Our Managed IT law firm services will get your IT challenges under control. Allowing you to focus on your client matters.

Benefits of Selenium Technology Partners Law Firm IT Services in Toronto:

  • Ready 24/7 for your IT support and help desk services. Dedicated to your legal team.
  • Instant call pickup with technicians based right here in Toronto. No outsourcing, no chat bots, no time-consuming call-waiting.
  • Flat rates for IT Services and unlimited issue response. You can manage your budget with your law firms’ receivables.
  • Guaranteed service levels and response times. You can worry about your clients, not your IT.
  • Our Legal Firm tech support services falls across all business IT systems. Including online law practice management software. Covers all legal cloud services that you use for your business.
  • For 10+ years. We’ve built and maintained remote helpdesk services for law firms. Within Toronto and the GTA as legal industry experts.

Request a Quote for Law Firm IT Services in Toronto

HUMAN OPERATED

A Deep Dive Into our Law Firm IT Services

Our CIO has had experience working in a law firm (Tory). Point of fact, in 2012 over 35% of our client services in IT were legal firms. We have a passion for clients that work the same long hours as we do.

law firm it services

Document Management Support

Document management system (DMS), are vital to your firm’s operation. There are a few leading services which we support. Including iManage, Worldox, Primafact, CosmoLex, to name a few. There are many systems integrated into online services. With business partnerships with vendors, it makes support efficient. We can access any service you have, and ensure you get the right support. At the right time.

Time Management and Billing Systems

Time management and billing systems are critical services. There are various online and installed apps for this business process. We support them all. Over 100 law and legal firm applications and services. We’ve developed relationships with the vendors over the years. Getting access to key services to support your business. We partner with many of the providers as well. All to ensure we keep on top of your technology and services.

VPN & Secure Remote Access

Secure remote access, and access to the office network is important. It needs to be secure, monitored, efficient. Reliable access through VPN complicates the process. We utilize a zero-trust framework. All devices go through testing and maintenance checks before permitted use. It’s a trust first, access permitted process. We realize lawyers work all hours of the day. We deploy other security protocols, including MFA on devices. Multi factor authentication adds another layer of security. Mitigating the risk of accessing client data out of the office.

law firm it services

Application Support, Training and Optimization

Technology changes with every passing year. It’s hard to keep up, when you’re busy doing what lawyers do. Not all your staff are going to be tech savvy. We assist your staff, so they can utilize technology that runs your business. With one-on-one training, to advanced support. We make sure your staff have the best technology user experience. We support all IT legal applications and services. Whether they’re online, or installed local.

File Security and Transfer Processes

Lawyers communicate and send documents, it’s the nature of the business. To clients, opposing council, courts services, colleagues, and support staff. All documents should remain secure, and encrypted. We use the latest technology to transfer files. We manage, track, and audit file access. It’s imperative you know where your data is, and who has access to it.

law firm it services

Evidence Data Management

The “data-driven lawyer” concept is not a new thing. For law firms that see big data as an opportunity, we understand. Our priority is to make sure data doesn’t become overwhelming. Big data needs organization, security and usability. We have built and supported many applications specializing in this field. We know the criticality of all the data in and out of your firm. We assess all data, how it’s received, sent, delivered, and monitored. With controls in place, it mitigates the risk of your business.

Email Management

Email is the primary way attorneys communicate. Lawyer and Law Clerks can get overwhelmed with email. Email services and inbox management is key to success. We provide best-in-class email management tools. We archive all emails and mail items, and create key metrics you need. Email should be your saving grace, not your nemesis. We use the latest technology for spam, virus, and phishing protection. All a part of our monthly service plan.

Business Continuity Planning

Business Continuity Planning (BCP) is not on your average IT service. It’s a service which can increase your IT service fees. From our perspective, having a client without a plan, is not an option. We include a full BCP and disaster recovery (DR) plan for all contracts. One Lawyer, or a firm of 20, a BCP plan is essential. We asses all critical services and make sure your plan fits your business goals.

law firm it services

CRM

Managing business contacts is an essential part of your IT. Client Relationship Management (CRM) is part of our support plan. We ensure your firm and legal team has the right tools to manage your business. We evaluate all your technologies and services. Ensuring you have the right tools to support your clients. We focus on the CRM software that fits your firm. With a priority on security and data access controls.

Mobile Technologies

Lawyers love mobile technology, iPhones included. Not all IT help desks are comfortable supporting Apple products. We’ve grown accustomed to how lawyers use technology. Over 10 years’ of experience will do that. We manage and support all mobile technologies. We provide the same backup service, access management, virus controls. Being brand and technology agnostic, help us support you. We use the same technology you do. We deploy an advanced mobile technology service. It monitors and manages all aspects of any device.

law firm it services

Law Practice IT Security

We know how important it is for your firm to protect your client’s data. Information Security is by far our biggest concern as well. We put in place technologies and processes to ensure:

  1. We protect sensitive and attorney-client privileged information. Whether it’s in transit or at rest in all systems.

  2. We analyze your businesses vulnerabilities. We implement procedures and technologies to prevent data leaks. This prevents the loss of client data, and employee errors.

  3. We find and remove any gaps with how you use technology. We make sure it works for you, under the right service controls.

  4. We perform risk assessments of all your staff. We ensure they’re trained to spot threats. Trained on how to deal with them before they become a problem.

BETTER LAW IT SOLUTIONS

Law Firm IT Services Designed For Lawyers

No two law firms are the same. Why would you want an IT solution that wasn't designed for your law practice? The Selenium Group provides leading Law Firm IT Services fitting your firm. This allows your legal team to better serve your clients.

Hardware Services

Hardware is critical to the legal services you provide. We make supporting your firm's hardware easy. Every firm as different hardware specs. We support any hardware you need. That includes all Apple products. Lawyer, Law Clerks, Legal Assistants require mobile technology. It's a go wherever you need to service. We even purchase hardware for you. So you can concentrate on your clients billable time.

Legal Software Services

The business of law requires unique software services. Including law practice management software. Accounting, and document management systems. We won't forget the tickler application. Time-sheets, dockets, automated onboarding forms, etc. Then there is a need to share files, to clients, opposing council, the courts. All done with security, and with encryption.

Legal Cloud Solutions

Cloud Services can be an offering a law firm should consider. A few things need to happen with cloud security. A private cloud is more secure, better adaptable to changes. Some services like Microsoft 365 are viable options if secured. You need to know the risks and options to make the best informed cloud decision. In the end, technology needs to service your needs and remain secure.

WHY US

Advantages of Our Law IT Support Plan

Best-in-Class Performance

Selenium provides industry leading law firm IT support. We support more than 100 legal applications and services. Selenium established with previous law firm staff experience. We’re best suited to manage risk and security for the legal industry. With our own cyber security team, we’ve got your Toronto office covered. We know the demand lawyers can put on their IT service team. We are up for the challenge. Let’s discuss your firm’s needs.

LAW FIRM IT SERVICES

Timely, no limitation support

Law Clerks, Lawyers, and Legal Support staff have extensive hours. Our law-firm IT help desk is open 24/7. With access to support staff when you need it, you can remain client-focused. You can call us as many times as you need, no limitations. No added fees per call and no time limits. Scaling your technology is easy. We can meet the demands and keep your law firm IT budget in line. We track and manage all incidents and problems to ensure peak service up-time.

IT Management and Support

Our hands-on Executive Management team is on-call. At any time. In fact, they interact with your business weekly. You may hire a single IT service, but you have an entire team working for you. Management included. Attorneys provide immediate responses to their clients. We match your level of service with ours. We have an average response time of less than 15 seconds. We’re a people business, with Management engagement 24/7.

Low Cost

Affordable law firm IT services is critical for a small firm’s monthly budget. Without sacrificing quality, security, or service. Attorney’s want to focus on the return value of IT, not the expense. That’s where we fit right in. All our services are under one support model. We don’t offer a discounted service at a discounted price. Our price is competitive, and based on a per-user basis. You get an enterprise-level service at SMB price.

How To Choose The Right Law Firm IT Service?

Choosing the right law firm technology and IT support service is critical for your law firm to have an IT advantage. IT can be far from your expertise. We make this easy. We offer a free one-hour complete assessment to get you started. Our service will point you in the right direction. Giving you the evidence you need to move forward in your decision.

UPGRADE YOUR IT

Selenium Law Firm IT Service Discount Value 2020

SAVE UP TO 20%

No install fees. Based on current IT service.

  • No Installation Fees

    No upfront fees. No hidden fees. Cost is per person, per month.

  • Technology Assessment

    We inventory and asses all IT systems and service assets. For free.

  • IT Strategy

    We create a strategic IT plan aligned with your law firm's unique requirements.

Take Advantage Now Of Our Discount

Request a quote for our law firm IT services based on your current service fee. Note your current situation, why you need an upgrade, and let's discuss getting you onboard.

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