About the Client As a small legal startup, determining what technology is required is difficult. There are no shortage of opinions and options available. With technology not being the firm’s’ expertise, where to start is a problem. Is the cloud safe, who should host email? Is PCLaw the best option? Can remote legal staff be […]
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Don’t wait any longer, we’re here to help clear up all your IT problems.
IT industry expert since January 2000. We're a best-in-class Managed IT Services Company. With cyber security services as our foundation. We only hire local professional experts in technology.
100 King Street West, Suite 5700
Toronto, Ontario M5X 1C7 CANADA
416-900-7200
2 Bloor Street East, Suite 3500
Toronto, Ontario M4W 1A8 CANADA
416-900-7200
We manage all your IT service under one umbrella. It’s a strategy designed to create an efficient business support model. We know your business is unique. We tailor your managed IT services in Toronto to match. Allowing you to concentrate on your clients.
Access to our support service team anytime. For any reason.
Average time to fix IT issues from the first point of contact
Average reduction in IT issues and support tickets in the first 3 months.
We make the cost of IT manageable. A fixed service pricing per month. Dependent only on the number of your staff. No penalties for staff with multiple offices, or multiple devices.
We offer an unlimited support model. A budget conscious service.
We implement a single IT solution for a client. All technology fits under the same umbrella plan. What's different about Selenium's service? We include third-party SLA's. We manage all your IT vendors, from Bell, Rogers, Cogeco, Telus, etc. This way your business only has to worry about your business, your clients. No need to have your business support staff, call any IT vendor at any time.
Technology has changed over the past 5 years. A small to mid-size business only had to worry about desktop support. Ignoring technical roles such as network security. Or implementing technology like a firewall, then leaving it to chance. Long gone are those days. At Selenium, we leave nothing to chance for your business. We create a comprehensive IT strategy for all your services.
There is no discounting the value of IT services like Selenium. That doesn't mean a business need not worry about the cost of technology. That has to be a consideration. As a business we look at technology as a return on investment. You need to as well. Our pricing is a cost on a per user basis. If your IT services has you paying per device, it's time to upgrade. We don't nickel or dime our clients. A single, set price per user makes budgeting easier.
All businesses need to think about risk, cyber security, and their business. The size of a business is no longer a way to measure the due-diligence required. The attacker has created a level playing field. All businesses need to be cyber conscious. All businesses need a risk assessment and strategy to protect all assets. Selenium's cyber security framework addresses all technologies. For all levels of attack and vulnerabilities. We know the attacker, how they think, and ways to mitigate the risk.
There isn't a more important asset than your staff. Employees have been the most proven tactic to infiltrate a business. Concentrating on hardware and software is important. Managing and understand your staff, is critical. That's where Selenium sets itself apart. Group training staff is a good starter. The most effective training is one-on-one training. It's more time-consuming, but more effective. We see value in being more effective.
Cyber security services can be expensive. Pen testing alone can cost you $10s of thousands of dollars. Something a small business can't justify. There is a reason why cyber security costs are so high. The common book of knowledge (CBK) for cyber security is extensive. In the beginning we've struggled with how to provide these services to SMBs. It needs to make economic sense. But have the same effectiveness. By way of our own security framework. We implement automated tools, and processes. This reduces costs, while protecting your assets. All cyber security costs are apart of our fixed price service model.
The world has gone cloud. For better or for worse. There are different thoughts about cost savings, security, scale, and risk. We support all public cloud technologies like Microsoft Azure. As well as Amazon AWS, and Google Cloud. We work will IBM's as well as a few lessor known cloud providers. Cloud services has created a way for clients to scale. No doubt that has its advantages. For small to mid-size businesses, it's not a selling point. At Selenium, we assess and create a cloud strategy for your business. We walk you through the options, so you can make an informed decision.
Not ready to take the leap to the public cloud? There are risks involved. Security once your data leaves your private network, is a challenge. There are few if any controls of how it gets from A to B. There has to be a balance between convenience and risk. That's where our private cloud and dedicated servers come into play. All the advantages of a public cloud service, privatized. Let's discuss the elephant in the room. Onsite servers.
Onsite servers are NOT a thing of the past. In fact, we're going to disagree with most of the pro-cloud movement. It's not more expensive, and it's not less cost effective to support. The most critical aspect of this, with the right support - it has less risk.
Less risk, same redundancy, privatized service, all under your direct control. Ask us for more details.
Businesses run on processes. Business process automation (BPA) is our specialty. Working with businesses for 20 years you get to see the impact of big data. As well as how a business manages hundreds of little processes and workflows. Recurring tasks, recurring processes, they can take their toll on efficiencies. They can add up to hours and hours of spent time. Time not focusing on sales, or client services. That's where Selenium shines.
We have programmers and automation tools to manage repetitive tasks. We have staff that can complete many non-essential services. Allowing your staff to focus on what counts. We can handle both simple and complex workflows. We can standardize operations and mitigate the risk of errors.
Our BPA services offers a complete auditing and reporting service. Meeting your compliance requirements.
Finding the right IT help desk near you is a challenge. We support over 30 locations in downtown Toronto. Through our remote support helpdesk, we support over 100 locations. All within the GTA and Ontario.
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