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Technology QuestionsCategory: businessWhat Does a Managed IT Service Do?
Selenium Site Administrator Staff asked 1 year ago


Managed Service Provider Toronto

As a managed service provider (MSP), we get asked this a lot. What is it exactly, does a managed IT service provider do for a business?

A Managed IT services company, like Selenium, provides business technology services. These “services” related to IT, are unique in that the business does not have the expertise or the necessary systems to provide these services to themselves.

This offers a great deal of benefits to the business. Below are the top 8 services an IT service provider, provides. We’re commonly referred to as Managed Service Provider (MSP).

Here is in a nutshell what we do.

  • Design IT systems and services the business need to run, to meet their business objectives
  • Implement the IT systems to meet the objectives and that are agreed upon by the business
  • Create and execute an operation plan to ensure the services run as desired
  • Provide the day-to-day support for operations
  • Create and implement improvement plans for the IT service
  • Sublet the businesses own operations with staff, processes, or automation
  • Keep everything secure, and running efficiently.
  • Rinse, lather, repeat.


Now, not all MSPs (Managed Service Providers) provide all the IT services that Selenium Group does. Selenium has been operating for 20 years, so we have a variety of services to meet the needs of our clients in a demanding city like Toronto.

To do this we deploy a team of dedicated personnel to the business. All local expert staff located in Toronto and the GTA.

For more information on our services, please visit our contact page for more details.

Visit our homepage to view all our areas of coverage. Including Niagara Falls, St. Catherines, Burlington, Hamilton, Mississauga, Barrie, etc.

The Selenium Group Team




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